Setting Up the Business Profile in a New Sub-account (GoHihgLevel)

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Search the sub account #

Now, let’s get this business information into the system.

  • Legal Business Name: Copy the exact legal business name from the official documents or Open Corporates and paste it into the ‘Legal Business Name’ field.
  • Physical Address: Do the same for the physical address – copy it precisely from the documents into the address fields.
  • Address Details: Double-check the ZIP code and ensure the address is complete.
  • Language: Set to English/English.
  • Business Niche: You can usually leave this as the default (Health).
  • Contact Email: Ensure the main contact email is correct. The primary, billing, and notification emails can often be the same.
  • Business Type: Select the type you verified earlier (e.g., LLC).
  • Industry: Choose the appropriate category (e.g., Healthcare).
  • ID Type & Number: Select ‘EIN’ and paste the client’s EIN number in the PDF where we consulted the address and name of the business.
  • Region: Check ‘U.S.’ and ‘Canada’.
  • Other Settings: Make sure these are set correctly:
    • Merge Facebook Contacts: On
    • Disable Contact Time Zone: On
    • Gather Open Tracking Intelligence: On
    • Enabled deprecated features: Always checked on
    • In Tab Voicemail and Missed Call Text Back: verify Enabled Missed call text back is unchecked/Off
Updated on June 20, 2025
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